Policy
Returns & refunds
We want you to be happy with your Privacy Defender. Here is how returns and refunds work.
Returns
- Unused items in original condition may be returned within 30 days of delivery.
- Buyer covers return shipping unless the item arrived damaged or we sent the wrong print.
- Custom driver prints made to your request are not returnable unless there is a print defect.
Refunds
Approved returns are refunded to the original payment method after we receive and inspect the item. Shipping charges are refunded only when the return is due to our error or a damaged shipment.
How to start a return
Email krameyphotography@gmail.com or use the contact form with your order details. We will reply with return instructions.
Use restriction
This product is intended for privacy and display use when the vehicle is parked. Always remove the cover before driving. This is a physical cabin-camera cover. It does not disable Autopilot, Full Self-Driving, driver monitoring, or any Tesla software. A return is not a workaround for using the cover while driving.